COMMONLY ASKED QUESTIONS
Listed below are some of the most common questions our customers have asked, If you have any other questions that are not listed please get in touch by emailing [email protected] and we will get back to you as soon as possible.
How long will delivery take?
We have many different delivery options, so check our delivery information pages for more information:
Do you do Kids Big Bobble Hats?
We do 2 designs in a kids size which you can find HERE.
Our standard range hats fit adults and children from the age of 5 and upwards.
Our bucket hats come in kids sizes, and our chunky knit range of hats are perfect for kids and adults!
Do you send your orders out in branded packaging?
No! We send our orders out in unbranded packaging so that if it is a gift for somebody, the surprise won’t be ruined!
How do I wash my Bobble Hat?
If you want to wash your hat we recommend doing this with care, hand wash in the sink with warm water or in a pillow case in the washing machine on a 40 degree wash. Dry in the airing cupboard or on the radiator.
For more information click HERE
How do I return or exchange an item?
Head to our Returns and Exchanges page for more info on returns and exchanges HERE
Can I order custom Big Bobble Hats for my club?
Yes! Find out more information on our custom hats page HERE
Do you have a size guide for your products?
For more information on our Big Bobble Hat sizing, please click HERE
Our bucket hats fit a 54-57cm head.
Our T-shirts are available in adult S, M, L & XL as well as a range of kids sizes. More information can be found on our T-Shirt product pages.
Our socks are available in UK size 4-7 or 7.5-12
What events do you attend?
From swimming to running, you’ll find us at many events all year round! Just have a look at our events page on Facebook as we are always updating it. If there is an event that you are involved in that you think we will like, email our Events Manager – [email protected].
The product I want is out of stock, will you be getting more in stock?
If you want a specific product and it’s showing out of stock, please send us an email and we will be happy to update you when it will be back.
